Privacy Policy

Effective Date: August 29, 2026

Gina’s Adventures LLC (“Gina’s Adventures,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ginasadventures.com, submit a transportation or trip request, make an online reservation, pay a deposit, or otherwise communicate with us.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

First and last name
Email address
Telephone number
Pickup location or community
Destination
Requested travel dates and times
Number of passengers
Transportation or trip type
Luggage, mobility-device, or equipment information
Flight, cruise, event, or itinerary details
Reservation and booking information
Deposit amount, payment status, and transaction reference information
Other information included in your request, reservation, or communications

Please do not submit medical, financial, identification, or other highly sensitive information through our general website forms.

Online Bookings and Deposits

Online reservations and deposits are handled through the third-party Odysseus booking platform and its payment-processing providers.

When you use the online booking system, Odysseus and its payment providers may collect information necessary to complete your reservation and process your deposit. This may include contact, passenger, billing, payment, reservation, and transaction information.

Gina’s Adventures may receive reservation details, customer contact information, deposit amounts, payment status, and transaction references needed to manage the booking. Gina’s Adventures does not directly collect or store your complete payment-card number through its general website forms.

Information submitted through Odysseus is also governed by the privacy policies and terms provided through that platform and its payment processor. We encourage you to review those policies before completing a transaction.

Information Collected Automatically

When you visit our website, Wix, Google Analytics, and related technologies may automatically collect information such as:

Internet Protocol address
Browser and device type
Operating system
Referring website
Pages visited
Time spent on the website
Approximate geographic location
Website interactions and traffic information

This information helps us understand website usage, maintain the website, improve its performance, and evaluate our services.

How We Use Information

We may use collected information to:

Respond to transportation and trip inquiries
Evaluate availability and prepare quotes
Create and manage reservations
Process or confirm deposits through our booking providers
Plan requested transportation and group trips
Communicate about an inquiry, reservation, payment, schedule, or service change
Provide customer service
Maintain business, booking, payment, insurance, and transaction records
Operate, secure, and improve our website
Analyze website traffic and performance
Prevent misuse, fraud, or security threats
Meet legal, regulatory, tax, insurance, or safety obligations

Submitting an inquiry does not guarantee availability, confirm a reservation, or create a transportation agreement. A reservation is confirmed only according to the applicable booking and payment terms.

We do not currently use information submitted through our transportation-request form for promotional email marketing unless you separately consent to receive such communications. We may still send nonpromotional communications relating to an inquiry, booking, payment, or scheduled trip.

Cookies and Analytics

Our website and online services may use cookies and similar technologies provided by Wix, Google Analytics, Odysseus, payment processors, and other service providers. These technologies may help the services function, maintain sessions, remember preferences, process bookings, prevent fraud, measure traffic, and understand how visitors use the website.

You may control or disable cookies through your browser settings. Disabling required cookies may prevent portions of the website or booking system from functioning correctly.

How We Share Information

We may share information only when reasonably necessary with:

Wix, which hosts and operates our website and forms
Odysseus and its associated booking and payment providers
Website analytics, technology, email, fraud-prevention, and security providers
Transportation providers, drivers, or service partners involved in fulfilling a request or booking
Professional advisers, insurers, accountants, or legal representatives
Government agencies or law-enforcement authorities when legally required
A successor or acquiring organization in connection with a merger, sale, or transfer of the business

We do not sell or rent personal information to third parties.

When another transportation provider or vehicle is needed, we will limit shared information to what is reasonably necessary to evaluate or provide the requested service.

Payment Information

Payment-card information entered through the Odysseus booking platform is processed by third-party payment providers under their own privacy and security practices.

Gina’s Adventures may receive limited payment information such as the customer’s name, deposit amount, transaction status, payment date, and a transaction or reservation reference. We do not intentionally receive or store complete payment-card numbers or card security codes through our general website forms.

Data Retention

We retain personal information only as long as reasonably necessary to respond to requests, manage reservations, provide services, maintain appropriate business, payment, tax, and insurance records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the nature of the request, whether a reservation or payment was completed, whether transportation was provided, and applicable recordkeeping requirements.

Third-party booking and payment providers maintain information according to their own retention policies.

Data Security

We use reasonable administrative and technical measures intended to protect personal information. We also rely on established third-party providers to host the website and process bookings and deposits.

However, no website, electronic transmission, payment system, or storage method can be guaranteed completely secure.

Your Choices and Rights

You may contact us to request that we:

Provide information about personal information we maintain about you
Correct inaccurate information
Delete information, subject to legal and legitimate business-retention requirements
Stop using your information for a particular purpose when applicable

We may need to verify your identity before completing a request.

Requests concerning information maintained directly by Odysseus or a payment processor may need to be submitted to that provider.

Children’s Privacy

Our website and booking services are intended for adults arranging transportation or trips. We do not knowingly collect personal information directly from children under 13 through our general website forms.

An adult making a group or family reservation may provide limited passenger information concerning a minor when reasonably necessary for the trip. The adult submitting that information is responsible for having authority to provide it.

Third-Party Websites and Services

Our website may link to or integrate with Odysseus, payment processors, Facebook, and other third-party services. Their privacy and security practices are governed by their own policies. Gina’s Adventures does not control and is not responsible for the independent privacy practices of those providers.

Changes to This Policy

We may update this Privacy Policy when our website, booking process, service providers, business practices, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

Contact Us

For privacy questions or requests, contact:

Gina’s Adventures LLC
Highlands County, Florida
Email: gina@ginasadventures.com
Phone: 863-471-7399